Payment and Deposits
  •  All charges are to be paid in full in advance.
  •  Your booking may be subject to additional waiting time & car park charges
  •  Charges on your credit/debit card statements will appear as ‘My chauffeur Hub ltd’.
  •  All Credit card payments are subject to a non-refundable 2% surcharge. Debit cards have NO surcharge.
Cancellation and Refund Policy
  • All bookings cancellations must be acknowledged by My Chauffeur Hub 24 hours before the scheduled pickup time otherwise My Chauffeur Hub reserves the right to charge in full.
  • If cancellation or amendment is acknowledged by My Chauffeur Hub 24 hours before then my chauffeur hub will refund the full amount except the non-refundable credit card surcharge of 2%.
  • If a customer fails to show at a pickup location, all monies paid will be non-refundable

Waiting time

  • All journeys from the airport include 45 minutes complimentary waiting time after the plane lands. All other journeys include 15 minutes of complimentary waiting time.
  • My chauffeur hub reserves the right to charge clients of excess waiting time of £10 for every 15 minutes.